I have delivered innovative products and applications, global design systems, information platforms, and service solutions. I have been engaged as a customer experience strategist to create intuitive solutions that solve for human needs and business challenges. My ability to quickly evaluate and organize complex information has enabled me to deliver creative solutions that engage consumers and drive success for businesses.
HELPING AGENTS HELP THEIR CLIENTS
An internal agent platform came to life from a list of more than 100 requirements, a dozen co-creation sessions, and a snow storm.
NOTE: Case study in development