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Case Studies
I have delivered innovative AI and Generative AI products and applications, global design systems, information platforms, and service solutions. I have been engaged to lead experience strategy driving intuitive solutions solving for human needs and complex business challenges. I efficiently and effectively define the problem to solve, evaluate and organize information and data to deliver creative solutions that engage users and drive success for businesses.

HELPING AGENTS HELP THEIR CLIENTS
LIBERTY MUTUAL
An internal agent platform came to life from a list of more than 100 requirements, a dozen co-creation sessions, and a snow storm.
NOTE: Case study in development
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