top of page

Case Studies

I have delivered innovative AI and Generative AI products and applications, global design systems, information platforms, and service solutions. I have been engaged to lead experience strategy driving intuitive solutions solving for human needs and complex business challenges. I efficiently and effectively define the problem to solve, evaluate and organize information and data to deliver creative solutions that engage users and drive success for businesses. 

Liberty_Header_Beige_edited.jpg

HELPING AGENTS HELP THEIR CLIENTS
LIBERTY MUTUAL

An internal agent platform came to life from a list of more than 100 requirements, a dozen co-creation sessions, and a snow storm. 

 

NOTE: Case study in development

Cheryl L. Oppenheim

Experience Strategy & AI Transformation

​

​

  • LinkedIn

© 2026 Cheryl Oppenheim. All rights reserved. 

bottom of page